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Privacy Policy

How Atlas handles, protects, and respects your agency's data.

Policy Under Review

Our comprehensive privacy policy is currently being finalized with legal counsel. The sections below outline the framework and commitments that will be formalized in the final document. We take data protection seriously — particularly given the sensitive nature of insurance client information.

Data Collection

Agency account information (name, contact, licensing)
Client data processed through Atlas workflows
Usage data and operational metrics
Communication preferences and settings

Data Usage

Processing and automating operational workflows
Generating analytics and operational insights
Improving agent accuracy and service quality
Maintaining compliance and audit trails

Security Measures

Encryption at rest and in transit (AES-256, TLS 1.3)
Role-based access controls with audit logging
SOC 2-aligned security practices
Regular security assessments and penetration testing

Third-Party Sharing

We do not sell your data — ever
Limited sharing with service providers under strict NDAs
No training of external AI models on your client data
Carrier data shared only as directed by your workflows

Your Rights

Full data export at any time in standard formats
Right to deletion with complete data removal
Transparent access to what data is stored
Control over data processing preferences

Data Retention

Active account data retained for service delivery
Audit logs maintained per regulatory requirements
Post-termination data deleted within 90 days
Configurable retention policies per agency

Questions about your data?

We take data protection seriously — it's foundational to what we do. If you have any questions about how Atlas handles information, our team is here to help.

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